Eine Frau lächelt, während sie eine grüne Kiste in einem modernen Büro mit hellen Farben trägt. An den Wänden sind „#TEAM MEMO” und „CONTAINER PARKPLATZ” zu sehen.

memo AG – Sustainable Mail-Order Company for Life, Office, and Travel

The memo AG shows that sustainable shopping is simple. From eco-friendly office supplies and socially responsible products to smart shipping in reusable boxes, they take a consistent approach to sustainability — from which you benefit.

Three sustainability facts about memo

  1. Sustainable product range: The carefully tested product range makes it easy for consumers to choose environmentally friendly, socially responsible alternatives. memo currently stocks more than 20,000 everyday items for the office, hotel, home, and leisure time.
  2. Award-winning reusable shipping system "memo box": Since 2009, the company has offered its customers the reusable shipping system, the “memo Box,” at no extra charge. This concept won the German Sustainability Award 2025 in the “Consumer Goods Wholesale” category.
  3. Transparent responsibility: At memo, sustainability is reflected not only in the products and packaging but also in the company's transparency. For years, the company has published its goals, progress, and key figures in an understandable, transparent manner.



To the Website



memo - Mail order with character

memo is committed to making sustainable shopping as easy and natural as possible. For over three decades, the company has promoted responsible consumption, honest business practices, and embedding sustainability at the center of society.

 

From recycled paper to sustainability pioneer

At the end of the 1980s, four friends—Jürgen Schmidt, Ulrike Wolf, Helmut Kraiß, and Thomas Wolf—had a shared idea: to start a mail-order business supplying commercial customers with affordable, practical, and ecological office supplies and stationery.

This vision, coupled with their established company Recover GmbH, resulted in the establishment of the mail-order company "memo — the supplier for environmentally conscious businesses" in 1990. What began as a niche project quickly became an example of how sustainable commerce can be successful.

read more

A sunny outdoor scene with a sustainable backpack, a reusable bottle, a lunch box, and a snack bar on a wooden bench by a forest path. Two hikers walk by in the background. Sustainable travel gear with green headphones, a white towel, and lime-scented shower gel next to a black travel bag. Plants in the background create a fresh atmosphere.

From the beginning, we have acted and thought according to the principles of sustainability. We do not sacrifice tomorrow for today, and we contribute to the development of a sustainable society.


Sustainable Products for Work, Travel, and Home

Whether you're looking for practical office supplies, natural care products, fairly produced food, or useful travel companions, the memo range supports your sustainable lifestyle with over 20,000 environmentally and socially responsible products—for everyday use, at work, and when traveling.

Aerial view of memo AG's headquarters with a green roof and solar panels, surrounded by lush greenery and fields. The scenery is peaceful, with hills in the distance and a small village.
A man in a red shirt pushes a cart loaded with boxes through a warehouse aisle at the sustainable mail order company memo. Shelves lined with boxes and items line the sides, conveying a busy work environment.
A group of five people from memo AG, smiling, wearing matching green hoodies in front of a green background. The tone is friendly and harmonious, conveying team spirit.
Two people are standing at a green memo AG exhibition stand with banners on the topic of sustainability. They are examining environmentally friendly products, creating an informative and conscious atmosphere.
A person wearing jeans holds a basket in their hand while shopping in an aisle with eco-friendly products from memo AG. Paper goods labeled “For a greener planet” are displayed on the shelves.
Green memoBOXes are stacked next to a blue-green wall with illustrations and the words “Sustainable Logistics.” Wooden doors and a sofa are visible, conveying the impression of an environmentally friendly workspace at memo AG.
Four members of the sustainable memo AG team are sitting around a wooden table engaged in a constructive discussion. In the background, shelves displaying various items create a creative atmosphere.
A hand moves a green memoBOX on a conveyor belt in a warehouse. Stacks of cardboard boxes are arranged around the box. The scene appears busy and industrial.
To the Shop

Questions and Answers about the Sustainable Mail-Order Company memo AG

Find answers to frequently asked questions about memo AG, the “memo box”, and its product range.

How are memo products selected and listed?

The memo range comprises over 20,000 socially and ecologically certified products from almost all areas of life – from office supplies and household goods to promotional items.
The company works with long-standing, carefully vetted suppliers who meet strict ecological and social standards. memo attaches great importance to traceable supply chains, certified materials (e.g., Blue Angel, FSC®, Fairtrade), and fair production conditions. memo only includes products that meet these high standards in its range.

Where do memo 's products come from?

memo prefers to work with German and European manufacturers that employ modern production methods and closed material cycles. Transparency is central to this approach: the origin, materials and production conditions of all items are documented and traceable.

How is shipping handled?

At memo, shipping is consistently designed with resource conservation in mind. They only use paper and cardboard packaging, and the filling material is made from 100% recycled paper. One particularly innovative product is the “memo box,” a reusable shipping system that is currently used for around 23% of all shipments.

This sturdy box can be reused up to 20 times, reducing the need for disposable packaging. After use, customers can return it free of charge so it can be reused. For this forward-thinking concept, the “memo box” was awarded the 2025 German Sustainability Award Products.

Are memo products only available for purchase online?

No, the memo range is not only available online. Many products are also available in organic shops, zero-waste stores, and through B2B partners. In other words, memo also provides easy access to sustainable products outside of online retail — for companies, public institutions, and private individuals alike.

Does memo offer eco-friendly promotional items?

Yes, memo is one of the leading suppliers of sustainable promotional products. Whether for hotels, conference centers, or tourism businesses, memo’s promotional items combine design, quality, and environmental responsibility. The selection includes ballpoint pens made from recycled plastic, textiles made from organic cotton, and fairly produced notebooks, all of which are chosen according to environmentally and socially compatible criteria. They can also be customized with logos or lettering.

Which Green Pearls® hotels use memo's sustainable shipping service?

Many sustainable hotels in the Green Pearls® network source their eco-friendly and fairly produced products through memo’s sustainable online store. The Hotel Luise in Erlangen has been a customer since the very beginning — the parents of the current host, Ben Förtsch, placed their first order with memo over 30 years ago. Other long-standing customers include SANDnature on the Baltic Sea and SANDglow on the North Sea.